Making Payment or Payment Issues


What happens in case of returns?

If you return any items the balance will in most cases be refunded to your payment method, less any return fees.

When is the amount debited from my credit card?

Your credit card will be debited when we ship your package. When using Credit Cards

Which credit cards are accepted?

The following credit cards are accepted at: Visa, MasterCard, and Discover. Note restrictions may apply

Are my credit card details and personal information safe?

SLBSTORES guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information. Read more in our Privacy Policy.

How can I add a discount on my order?

If you were provided a discount coupon code or pricing it will be applied by your sales representative when invoicing.

  • We accept VISA, MasterCard, Discover and American Express.
  • All transactions are encrypted for your safety*.
  • Your card will not be debited until we have shipped your order**.

* For more information about card purchases please read our Privacy Policy.
** If the card transaction is approved, the amount will be reserved immediately and you will receive an order confirmation to your email. Your card will be debited when we ship your order. For pending orders we will debit the last credit card that you’ve used. If you return any items, we will provide a refund attempting to use the same method used to make the payment, less the return shipping fee. If the credit card transaction is not approved, your order will be canceled. Please contact your bank or card provider if you have any questions about this.

Sales tax
SLBSTORES charges the appropriate state and local sales tax based on the delivery address of your order. Where required, tax will also be applied to the shipping and handling charges. The sales tax displayed at checkout is estimated and the final applicable tax will be calculated when your order is shipped. SLBSTORES does not  collects sales tax from the following states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Tennessee, Texas, Utah, Washington,
Washington DC, Virginia, Wisconsin.